FAQ
Where do you source your coffee and tea from?
We proudly source our coffee and tea directly from reputable, health suppliers in Australia. We ensure that every product is of the highest quality and sustainably produced.
What makes your products different from other coffee and tea brands?
Our unique selling point is the combination of high-quality, Australian-sourced ingredients, our commitment to sustainability, and our innovative blends that cater to a variety of taste preferences.
Can I order your products online?
Absolutely! Our full range of coffee and tea products is available on our website. You can easily browse and order your favorite products, and we'll deliver them straight to your doorstep.
Do you offer products suitable for people with allergies?
We strive to cater to all our customers' needs, including those with allergies. Detailed information about the ingredients is available for each product. However, we advise customers with severe allergies to consult the ingredient list or contact us directly for more information.
Can I order your products online?
Absolutely! Our full range of coffee and tea products is available on our website. You can easily browse and order your favorite products, and we'll deliver them straight to your doorstep.
Returns and Exchanges
What is your return policy?
We accept returns within 30 days of purchase, provided the products are unopened and in their original condition. For more details, please refer to our return policy on the website.
Shipping
Do you ship internationally?
We only ship to Australia addresses at this stage.
How long will delivery take?
Your items will be sent via with our network of express couriers Australia wide. Delivery typically takes between 3 – 7 working days, but delays may occur during busy periods.
Are there a Minimum order requirements?
No, Coffee Tea House is open to the public so we don’t have a minimum order required however shipping rates do apply for smaller quantity orders.